File a Claim
To file a claim, please find your carrier below and contact them
All claims service centers are available 24/7
It's best to have the following handy before filing a claim:
- Policy holder’s name
- Policy number (if available)
- The date the accident or claim occurred
- A description of what happened
- Any police reports or documentation from the accident
- Photos of the damage (if available)
claims@stillwater.com 800-220-1351
File a Claim Online 800-425-9113
File a Claim Online 855-542-0917
claims@1752.com 800-269-1409
File a Claim Online 877-722-5246
File a Claim Online 855-999-9746
File in mobile app
800-588-7400
855-415-7120, option 1 if Hurricane-related, option 2 otherwise
File a Claim Online 866-281-2242
File a Claim Online 877-229-2244
Contact the insurer you purchased the NFIP policy through (Foremost or The Philadelphia Contributionship)
Preferred: 844-319-6238, claimsalert@us.crawco.com
Standard: 844-640-2522, TPAclaims@CJW-assoc.com
Excess: 407-849-0044, TPAclaims@CJW-assoc.com
Policies starting with NFP: 877-420-3689, neptune@pibadjusters.com
Policies starting with NTU: 800-362-7535, newclaims@markelcorp.com
File a Claim Online 866-467-3875
It's best to have the following handy before filing a claim:
- Policy holder’s name
- Policy number (if available)
- The date the accident or claim occurred
- A description of what happened
- Any police reports or documentation from the accident
- Photos of the damage (if available)
Best practices if you need to file a claim
Auto
- Call the police to file a car accident report
- Get the following information from all parties involved: names, addresses, phone numbers, insurance information, VIN, and license plates
- Look for witnesses who would be willing to testify their account of the accident and record their names and phone numbers
Homeowners & Renters
- If you have experienced theft, vandalism, or burglary, report it to the police. Get a police report andthe names of the officers that you speak with
- Take reasonable steps to protect your property from further damage
- Take photos or videos and document all damaged property. Try not to discard any damaged property in case a claims adjuster needs to review it
- Call your insurance company and ask them what is covered and how you will be reimbursed
- Keep records and receipts of any out-of-pocket expenses due to the damage, such as replacing damaged property and additional living expenses
